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Client Hub /FAQs

Please reach us at luxuries@livingnluxuries.com if you cannot find an answer to your question.

Living N Luxuries LLC offers a variety of professional cleaning services for Residential, Commercial and AirBNB properties. Includes standard, deep, move in and move out and , events one time cleaning packages.


Living N Luxuries LLC use high-quality, eco-friendly cleaning products that are safe for your family, pets, and the environment. If you have specific product preferences or allergies, please let us know.


Living N Luxuries LLC team is fully equipped with all necessary supplies and equipment to ensure your space is thoroughly cleaned. If you prefer to use your own equipment such as vacuum cleaner, mop or broom just let us know and we will be more than happy to meet your request. 


Our pricing varies based on the type and frequency of the service, as well as the size of your home or office. For a detailed quote, please contact us or use our online pricing tool.


We accept  debit, and all major credit cards and is required to be put on file when booking with a deposit. Once cleaning is completed the rest of the payment towards cleaning will be applied


We do not require you to be present during the cleaning visits. Many of our clients prefer to give us access to their home while they are away. We will ensure that your house is in great care and that all of your cleaning needs are met. ? We can discuss the best way to arrange this during your booking.


Yes, all our cleaners are fully insured and undergo thorough background checks to ensure your peace of mind and the safety of your property.


We have a strict quality control process in place, which includes regular training for our cleaners, use of high-quality cleaning products, and periodic inspections. We also welcome feedback from our clients to continually improve our services.


We understand that plans change. You can cancel or reschedule your appointment up to 24 hours in advance without any penalty. Cancellations made less than 24 hours before the appointment may incur a fee.


YES, We offer weekly, bi-weekly, and monthly recurring services designed to maintain your home at a consistently high standard while saving you time and money.


To get a commercial cleaning FREE quote. Please call us directly to get a FREE personalized quote


Our standard cleaning focuses on maintaining cleanliness, while deep cleaning targets build-up grime, detailed areas, and neglected spaces. Full service details are listed on our service menu. 



Welcome to Living N Luxuries LLC

Luxury Cleaning. Trusted Professionals. Exceptional Results.

Thank you for choosing Living N Luxuries LLC.

We are honored to serve you and your property. Whether you need vacation rental turnover cleaning, move-in/move-out services, student housing turnovers, commercial cleaning, or luxury apartment cleaning, our goal is to provide a seamless, professional, and five-star experience from start to finish.

Our Client Hub was created to provide you with everything you need before, during, and after your service.

ABOUT LIVING N LUXURIES

Living N Luxuries LLC is a luxury hospitality cleaning and property services company committed to delivering exceptional cleaning solutions with professionalism, integrity, and attention to detail.

We proudly serve vacation rental hosts, property managers, apartment communities, corporate housing providers, businesses, and residents seeking premium cleaning services.

Our services are built around our proprietary PureLux™ System, ensuring consistency, quality, and exceptional results.

THE PURELUX™ SYSTEM

Our Signature 5-Step Cleaning Process

Step 1: Inspect

Every service begins with a thorough review of the property, service scope, and client expectations.

We identify key focus areas and ensure our team understands your property's unique needs before work begins.

Step 2: Clean

Our team performs professional cleaning services using proven methods and eco-friendly products whenever possible.

We focus on cleanliness, sanitation, presentation, and guest readiness.

Step 3: Detail

The difference is in the details.

Our team focuses on finishing touches that elevate the appearance of your property and enhance the overall experience.

Step 4: Verify

Quality matters.

Before service is considered complete, our team follows quality assurance procedures designed to maintain Living N Luxuries standards.

Step 5: Deliver

The final result is a clean, refreshed, and welcoming environment that reflects our commitment to excellence.

THE LIVING N LUXURIES THREE-SYSTEM ADVANTAGE

Client Success System™

Our Client Success System™ ensures every client receives a smooth and professional experience.

What You Can Expect:

✔ Fast response times

✔ Clear communication

✔ Personalized service recommendations

✔ Professional scheduling

✔ Transparent pricing

✔ Ongoing support

✔ Client-focused solutions

We believe excellent customer service is just as important as excellent cleaning.

White-Glove Team Management System™

Our White-Glove Team Management System™ is designed to ensure consistency, accountability, and professionalism.

Includes:

✔ Team onboarding

✔ Professional training

✔ Detailed service checklists

✔ Quality control standards

✔ Appearance requirements

✔ Ongoing performance monitoring

✔ Hospitality-focused service expectations

Our standards help ensure every service reflects the Living N Luxuries brand.

Hospitality Operations System™

Our Hospitality Operations System™ keeps every service organized, efficient, and reliable.

Includes:

✔ Scheduling and coordination

✔ Property-specific instructions

✔ Team communication

✔ Service tracking

✔ Quality assurance reviews

✔ Completion verification

✔ Client follow-up procedures

This system allows us to deliver dependable service while protecting the integrity of your property.

CLIENT PREPARATION CHECKLIST

To help us provide the best experience possible, please review the following checklist before your service.

Property Access

☐ Access instructions provided

☐ Door codes provided

☐ Lockbox information provided

☐ Parking instructions provided

☐ Building access information provided

Utilities

☐ Electricity active

☐ Running water available

☐ Air conditioning or heating operational

Pets

☐ Pets secured if necessary

☐ Special pet instructions communicated

Personal Belongings

☐ Valuable items secured

☐ Fragile items identified

☐ Important documents safely stored

Special Requests

☐ Special instructions submitted

☐ Areas needing extra attention identified

☐ Service add-ons requested in advance

VACATION RENTAL CLIENTS

To ensure a successful turnover service, please confirm the following:

☐ Guest check-out completed

☐ Property accessible

☐ Guest belongings removed

☐ Laundry instructions provided

☐ Restocking instructions provided

☐ Upcoming guest arrival time communicated

☐ Same-day turnover requirements communicated

MOVE-IN CLEANING CLIENTS

Please ensure:

☐ Utilities are active

☐ Property is accessible

☐ Property is vacant or ready for service

☐ Desired move-in date communicated

☐ Special requests submitted

MOVE-OUT CLEANING CLIENTS

Please ensure:

☐ Property is vacated

☐ Personal belongings removed

☐ Appliances accessible

☐ Utilities remain active

☐ Landlord or property management requirements shared

WHAT TO EXPECT DURING YOUR SERVICE

When our team arrives, you can expect:

✔ Professional appearance

✔ Respectful and courteous service

✔ Attention to detail

✔ Eco-friendly cleaning solutions whenever possible

✔ Adherence to our PureLux™ System

✔ Commitment to quality

✔ Efficient communication

OUR COMMITMENT TO ECO-FRIENDLY CLEANING

Living N Luxuries is committed to using environmentally responsible cleaning practices whenever possible.

We prioritize products that are:

✔ Non-toxic

✔ Eco-friendly

✔ Family-friendly

✔ Pet-friendly

✔ Effective and professional-grade

Our goal is to create healthier environments for our clients while supporting sustainable practices.

FREQUENTLY ASKED QUESTIONS

Do I need to be present during service?

No. As long as access instructions have been provided, our team can perform service while you are away.

Do you provide cleaning supplies?

Yes. Our team arrives prepared with professional cleaning supplies unless otherwise arranged.

Are you insured?

Yes. Living N Luxuries maintains appropriate business insurance coverage.

Do you offer eco-friendly cleaning?

Yes. Eco-friendly cleaning solutions are a core part of our service philosophy.

What payment methods do you accept?

We accept approved electronic payment methods, including major credit and debit cards.

REFERRAL REWARDS PROGRAM

Love our service?

Refer your friends, family, colleagues, neighbors, property managers, real estate professionals, and fellow hosts.

Qualified referrals may receive cleaning credits and promotional rewards based on our current referral program.

Ask our team for details.

CONTACT US

Living N Luxuries LLC

Phone:
(877) LIV-LUXS

Email:
luxuries@livingnluxuries.com

Website:
www.livingnluxuries.com

Business Hours:
Monday – Saturday

THANK YOU

Thank you for trusting Living N Luxuries LLC.

We appreciate the opportunity to serve you and look forward to delivering the luxury, professionalism, and exceptional results you deserve.

Living N Luxuries LLC

Luxury Cleaning. Trusted Professionals. Exceptional Results.

Sunday Supper Club

Every Sunday

Evenings in the Park

First Friday of the Month

Morning Brews & Views

Every Saturday


Business Information:

Phone: (877) LIV-LUXS

Email: luxuries@livingnluxuries.com


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